Once you've identified the correct laboratory, use the information below to prepare and ship your samples.
Before shipping your samples, first confirm which Luminultra laboratory will perform your testing. Each laboratory has its own shipping address and submission requirements.
If you have not already done so, start with Which laboratory should I use?
Fredericton Food Laboratory (Canada)
Baltimore Laboratory (U.S.)
Typical services
- Industrial, energy, and oil & gas testing
- GeneCount® qPCR
- Next-generation sequencing (NGS)
- Microbial Source Tracking (MST)
- Pathogen testing
Shipping Address
LuminUltra Technologies Inc.
Attn: Lab Services
805 Pinnacle Dr., Suite M
Linthicum Heights, MD 21090 USA
Phone: +1-888-389-4491
Email: help@luminultra.com
Before You Ship
Complete the following before shipping your samples:
- Submit your lab service request in Relay™ (if applicable).
- Complete the appropriate Chain of Custody (COC).
- Review our U.S. shipping requirements for customs documentation and shipping terms.
Related articles
- Submit Lab Service Requests Online in Relay™
- How Should I Fill Out Chain of Custody (COC) Forms for Lab Services?
- How to Ship Samples to Our U.S. Laboratory
Calgary Laboratory (Canada)
Typical services
- ATP testing
- MIC and Souring qPCR packages
- Legionella testing
- DNA metagenomics
- NGS 16S Sequencing
- Biocide selection studies
Shipping Address
LuminUltra Technologies
#6, 820 28 Street N.E.
Calgary, AB T2A 6R3
Canada
Phone: +1-587-800-2679
Before You Ship
Complete the following before shipping your samples:
- Complete the LifeCheck Chain of Custody.
- Review the sample submission instructions.
Related articles
Fredericton Food Laboratory (Canada)
Typical services
- Food and beverage microbiology testing
Shipping Address
Attention: Food Lab – LuminUltra Technologies
Building B
819 Royal Road
Fredericton, NB E3G 6M1
Canada
Before You Ship
Complete the following before shipping your samples:
- Complete the Food & Beverage Sample Submission Form.
- Review the shipping and drop-off instructions.
Related articles
- Sample Submission Form – Food & Beverage Lab Services
- Where to Drop Off or Ship Samples for Food & Beverage Laboratory Services
Contact Us
Need help from our team? You can reach us in any of the following ways:
Submit a request through our myLuminultra Knowledge Center Submit a Request
Email help@luminultra.com
Phone 1-888-389-4491
Available Monday to Friday, 4:00 AM to 4:00 PM EST
If your request is related to an existing order, service request, or support case, please include as much detail as possible so our team can assist you quickly.