Welcome to the Bugcount® One ATP Analyzer!
This is your complete guide for using your new device, designed to help you get up and running quickly, while also giving you a clear path to continue using, maintaining and troubleshooting your analyzer over time.
New user? Follow the steps below in order
Returning user? Jump to the section you need
a) Watch the complete video walkthrough:
b) Follow the full process, step by step, below:
STEP ONE - Get set up
Start here to prepare your analyzer and access key resources.
Before running your first test, make sure your device is set up and you understand the basics.
READ: Quick-Start Guide and User Manual - Bugcount® One ATP Analyzer
✔ What you’ll learn:
- Device setup and orientation
- Where to find the Quick Start Guide + User Manual
- How to connect your analyzer to Relay™
STEP TWO - Set Up Your Digital Workflow (Recommended)
Organize your testing and results with Relay™
For the best experience, connect your analyzer to Relay™ to guide your testing and store your results.
READ: Test online with Relay™ – Bugcount® One ATP Analyzer
✔ What you’ll learn:
- How to connect your analyzer
- How to create sites and sampling locations
- How to run structured, trackable tests
💡 Tip: Relay™ helps standardize workflows and makes data easier to track and interpret.
STEP THREE - Testing end-to-end on the Bugcount analyzer
Your core workflow for measuring ATP
This is the most important step—running a complete ATP test.
READ: Running an ATP Test Kit Directly on the Bugcount® One ATP Analyzer
✔ What you’ll learn:
- Calibration and setup
- Running background and sample readings
- Understanding and storing results
⭐ Once you complete this step, you’re fully operational.
STEP FOUR - Quick Readings (Optional)
Fast checks and spot testing
Use this when you need quick results without running a full workflow.
READ: Taking an Individual RLU Reading on the Bugcount® One ATP Analyzer
✔ Use this for:
- Quick validation checks
- Field testing
- Instrument verification
STEP FIVE - Maintain Your Analyzer
Keep your results accurate and reliable
Routine maintenance is essential for long-term performance.
READ: Cleaning and maintenance of the Bugcount® One ATP Analyzer
✔ What you’ll learn:
- Cleaning procedures
- Sample chamber replacement
- Best practices to avoid contamination
STEP SIX - Troubleshoot Issues
Solve common problems quickly
If something doesn’t seem right, start here before contacting support.
READ: Troubleshooting on the Bugcount® One ATP Analyzer
✔ Covers:
- Inconsistent readings
- Device issues
- Environmental factors (e.g., static)
Your Ongoing Workflow
Once you’re set up, your typical workflow will look like:
Run Tests → Track Results (Relay™) → Maintain Device → Troubleshoot if Needed
You can return to any section of this guide at any time.
Need More Help?
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Contact Us
Need help from our team? You can reach us in any of the following ways:
Submit a request through our myLuminultra Knowledge Center Submit a Request
Email help@luminultra.com
Phone 1-888-389-4491
Available Monday to Friday, 4:00 AM to 4:00 PM EST
If your request is related to an existing order, service request, or support case, please include as much detail as possible so our team can assist you quickly.